The Future of E-mail

I think about E-mail a lot. I’m weird that way. I think of E-mail as an annoying neighbor who wanders over to your yard on a regular basis to chit-chat when you are obviously busy – It just won’t go away. It’s like a realization had in the shower in your early 40’s about your hairstyle choice – It hasn’t really changed in 20 years. And (last simile, I promise), like an untreated rash – It’s not going to just fade away. Trust me on that last one.

Every so often somebody declares that “X software” will kill E-mail, usually referring to some sort of instant message program like Slack. I will admit that while I worked at Automattic we used Slack to a much greater degree than E-mail, but they served different purposes. If E-mail is the electronic version of mail, glorified IRC Services like Slack are the electronic version of a phone call. I don’t recall the US Post Office going out of business when the telephone was invented.

After the “E-mail killers” comes the revolutionaries, changing the way you use E-mail forever. It’s new! It’s shiny! Never mind the fact it’s built on the same old plumbing, don’t worry about that! It has smart-<feature>! It solves all the problems with E-mail you didn’t even know you had until we told you! The world is saved! I like exclamation points!

As a webmail developer, I’m not trying to revolutionize anything. I’m certainly not interested in killing off E-mail. Channeling my inner curmudgeon, I actually like E-mail. But I also think there is room for improvement. With my latest Open Source webmail project, called Cypht (which this blog is designed to shill for), I’m trying to address those areas of concern. Unfortunately for you, I’m going to elaborate.

I have lots of E-mail addresses, mostly because I’m a dork, but I bet that if you have any E-mail account at all, you probably have more than one. Work account. Gmail. Maybe your ISP crams one down your throat like mine does. A throw-away account. Some other free E-mail service you signed up for that one time for some secretive reason you don’t want to talk about.

I want a webmail solution that I can host, that gives me direct access to all my accounts. I don’t want to forward everything to the Google content-mining advertisement delivery interface. I don’t want to POP messages from one account to another in a chain of complicated hops that somehow results in two copies of everything. I want an E-mail delivered to account X to stay in account X, I just want to check it at the same time I check Y and Z.

In my not so humble opinion, this is the most useful feature of Cypht – aggregated views from multiple accounts. You can still go old school and browse folder hierarchies like it’s 1999, but you can also see all your unread messages from all your accounts in a single view. Or search them all at once. Even though this software is not even alpha quality yet, the search feature has already saved my butt more than once.

Well shoot, I got so focused on pimping my project that I forgot to say anything meaningful about the future of E-mail. So here are some half-assed predictions. I predict that E-mail will persist for at least another 20 years as one of the main underpinnings of the internet, and that for the most part it will go unchanged. IMAP servers will still be IMAPing, and SMTP servers will keep SMTPing. Or maybe we will all be using Slack to E-mail and back to Slack gateways, so we never have to login to an E-mail client again. Heck if I know, I’m terrible at predicting things. Either way I need to go pick up my rash ointment.

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